Reviews

Sent a service request on their website at 8 o’clock at night and had a tentative appointment by 630 the next morning! Checked both systems and did what needed to be done. No attempt to upsell or do any additional unnecessary service. This will be our go to HVAC service company.

Pure Comfort Heating & Cooling Located in Lancaster, Ohio, is the best HVAC company we have ever hired. Mike came and assessed our system right away. Mike is not only very knowledgeable, but also is caring and honest. This is a very rare combination these days. Mike tried to figure out a way to repair our 27 1/2 year old system, however it would have cost us quite a bit of money because of what was wrong with it. It was time to replace our furnace and air conditioner. We did get 5 quotes from different HVAC companies. Pure Comfort Heating & Cooling came out on top for everything. The install was done on time, quickly, and in a professional manner. Pure Comfort Heating & Cooling will be our HVAC company from now on, and we highly recommend this company and Mike. We completely trust Mike and his crew. Our system is working great. Thank you, Mike!

Very professional . Will use them for now on for my heating and cooling needs .

Mike of Pure Comfort: Heating & Cooling came over to repair our furnace at 27 Alberry Dr.. He is immensely competent, professional, and efficient. Beyond that, he is kind and warm. We really appreciate Mike and would like him to know that he's always welcome to join us for a meal or coffee if he's in the area. We also deeply appreciate Pure Comfort as a company. The way you responded to our call in the weekend really saved us. Thank you.

Mike with Pure Comfort Heating & Cooling was really great! Our furnace’s heat exchanger cracked and he replaced our entire furnace for an extremely reasonable cost. He is so personable and easy to work with. I would recommend him to anyone having issues with heating or cooling. We will definitely call Pure Comfort with an issue! Thank you Mike!

Moving to the area of Laurelville, OH we had a situation with our air conditioner with the house that we purchased and having a home warranty, they connected us to Pure Comfort Heating and cooling, Lancaster, Ohio......we called them and they came right out. Mike and Chris were very knowledgeable in knowing what we needed and how to fix it. That was in August of 2021 and now we are having issues with our furnace in October. I called Mike and the next day Chris came to our house and got our furnace working before he left. Chris also suggested new pipes to help air flow and exhaust air.....I WOULD RECOMMEND PURE COMFORT TO ANYONE NEEDING HEATING AND COOLING.....Thanks again Mike and Chris!!!!

Words cannot describe how truly grateful I am for this company! Mike showed up on time, went above and beyond what was expected of him, extremely professional, and true to his word. It is very scary when your furnace goes out in the middle of winter! I am so blessed to have found this company! Thank you again!

Amazing company. Honest quick and trustworthy

Blower motor needed replaced. Upon Service call noted the front panel was facing hot water heater. Mike and Chris were able to Uninstall, and reinstall furnace so front panel could be accessed. Replaced blower motor,without removing the water heater. Great work. I highly recommend them and their Company.

Mike was on time and very professional he took care of the job immediately excellent service and we appreciate it is demeanor

They were so quick and really nice! Would recommend them to anyone.