Reviews

Very responsive and fast service.

The driver called to tell me he was in an accident and the ambulance was taking him to the hospital. I appreciate that he called and hope he is ok.

Mike came to the rescue shortly after we spoke on the phone. Did not charge any extra, very reasonable. Took care of the issue promptly on a Sunday!

I’ve been using Pure Comfort for a few years and the customer service is so professional. Mike communicates very well and would never take advantage of a possible or existing client.

I had a great experience with Pure Comfort! Mike came out and gave us a quote for a new AC unit and Hot Water Tank. He explained the pros and cons of different models/units. We were very satisfied with the service and price. The newly installed units are working great! We will not hesitate to contact Pure Comfort in the future.

Great service!

Sent a service request on their website at 8 o’clock at night and had a tentative appointment by 630 the next morning! Checked both systems and did what needed to be done. No attempt to upsell or do any additional unnecessary service. This will be our go to HVAC service company.

Pure Comfort Heating & Cooling Located in Lancaster, Ohio, is the best HVAC company we have ever hired. Mike came and assessed our system right away. Mike is not only very knowledgeable, but also is caring and honest. This is a very rare combination these days. Mike tried to figure out a way to repair our 27 1/2 year old system, however it would have cost us quite a bit of money because of what was wrong with it. It was time to replace our furnace and air conditioner. We did get 5 quotes from different HVAC companies. Pure Comfort Heating & Cooling came out on top for everything. The install was done on time, quickly, and in a professional manner. Pure Comfort Heating & Cooling will be our HVAC company from now on, and we highly recommend this company and Mike. We completely trust Mike and his crew. Our system is working great. Thank you, Mike!

Very professional . Will use them for now on for my heating and cooling needs .

Mike of Pure Comfort: Heating & Cooling came over to repair our furnace at 27 Alberry Dr.. He is immensely competent, professional, and efficient. Beyond that, he is kind and warm. We really appreciate Mike and would like him to know that he's always welcome to join us for a meal or coffee if he's in the area. We also deeply appreciate Pure Comfort as a company. The way you responded to our call in the weekend really saved us. Thank you.

Mike with Pure Comfort Heating & Cooling was really great! Our furnace’s heat exchanger cracked and he replaced our entire furnace for an extremely reasonable cost. He is so personable and easy to work with. I would recommend him to anyone having issues with heating or cooling. We will definitely call Pure Comfort with an issue! Thank you Mike!

Words cannot describe how truly grateful I am for this company! Mike showed up on time, went above and beyond what was expected of him, extremely professional, and true to his word. It is very scary when your furnace goes out in the middle of winter! I am so blessed to have found this company! Thank you again!

Amazing company. Honest quick and trustworthy