Reviews

At Pure Comfort Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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Reviews of Pure Comfort Heating & Cooling

5

(Based on 9 rated reviews)

55

07-Jul-2017

Product or service reviewed: AC Install - Bryant 13 Series

I can’t say enough good things about Mike Darby and his team. They did an excellent job with our installation and provided timely, personal and professional service. We won’t be going anywhere else for our HVAC needs in the future; we are very pleased! You will be too.
55

30-Dec-2016

Product or service reviewed: Replaced tube inside heater

I have rental property in Columbus, OH. I went online and searched for a heating and cooling company with the hopes that I would not be charged ridiculous prices. Mike at Pure Comfort was the first to respond to my inquiry. I called him and he immediately set up an appointment for the next day. He was actually earlier than he stated and was very professional. He and Logan performed the work promptly and efficiently and the price was reasonable. Thanks to Mike and his team, my tenants are satisfied and that makes me excited as well. I will definitely keep them on "speed dial" for any future heating and cooling needs.
55

21-Jul-2016

Product or service reviewed: Just a Burned out Wire

When our A/C quit cooling I created an account at HomeAdvisor so I could check out some contractors. When I was finished Debbie at Pure Comfort called me and I agreed that she could send me an email so I could check out her company. In another few minutes her hubby called me--unaware that Debbie had already called--and because of their prompt concern and friendliness, I decided to set up an appointment for the next day. Mike and a helper arrived on time and quickly accessed only a wire had burned out on our A/C unit and it was quickly replaced and we were all set to go! He also gave our unit a good "checkup" and assured us nothing else was wrong. The price was right and the service was excellent. It's always kind of scary to call in a professional because you never know if it will only be a minor repair or do you need an entire new unit! Rest assured that Pure Comfort will give you the honest answer in a very timely fashion at the right price!
55

Very good work got the work done in a timely matter.

55

Mike, the owner of Pure Comfort heating and cooling and his helper, Dave were very professional, knowledgeable and hard working. They are very skilled at their profession and it shows with the end product. Dave kept me informed of time they would arrive, etc. I highly recommend their product line, price and their services. Thank you Mike...and Dave for a job well done.

55

Really nice people to work with. The person that came and did the work was very nice and so was the lady I talked to who set up the appointment.

55

Pure Comfort was the first company to respond to my request for help. Their initial contact was made at 7:00 AM and Mike, the owner, was on site by mid-day (before any of the other companies had even returned my calls). After determining the compressor had failed on my AC unit, Mike said he could have a new unit installed in about a day-and-a-half. However, after learning that I had my ailing daughter and a new-born baby staying with me, he said he would find a way to have the new unit installed the next morning. With temperatures near 90, his efforts really saved the day. I highly recommend this company.

55

Comments: it was great working with Mike at Pure Comfort. he was very responsive and punctual, kept me informed throughout the whole process and offered great rates for install. i will be keeping his info for next time we have HVAC needs and will recommend him to anyone looking.

55

Mike, the owner, was punctual, easy to talk to, and provided a great service.