At Pure Comfort Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
113 Reviews

Carl Newman
This was the most professional people..clean and was a very good experience ..I would recommend them to anyone..
Robert Smith
Denise McDevitt
Thermostat needed repaired.
Shannon Long
Great service and price. Always answers the phone and is available when needed. Highly recommend them.
Cj Sprague
Nick Derksen
We have been using Pure Comfort Heating & Services for several years now. Mike is a professional and will not work you around to upcharge you, unlike other HVAC companies. Highly recommend Pure Comfort for your A/C and furnace needs!
Holly Stoots
Very responsive and fast service.
Connie Stading
The driver called to tell me he was in an accident and the ambulance was taking him to the hospital. I appreciate that he called and hope he is ok.
Bonnie A
Located in Lancaster
Service: New System Installation
Jeff Fletcher
Mike came to the rescue shortly after we spoke on the phone. Did not charge any extra, very reasonable. Took care of the issue promptly on a Sunday!
Mike Lewellen
I’ve been using Pure Comfort for a few years and the customer service is so professional. Mike communicates very well and would never take advantage of a possible or existing client.
Gregg F
Located in Lancaster
Service: New System Installation
Paul F
Located in Lancaster
I had a great experience with Pure Comfort! Mike came out and gave us a quote for a new AC unit and Hot Water Tank. He explained the pros and cons of different models/units. We were very satisfied with the service and price. The newly installed units are working great! We will not hesitate to contact Pure Comfort in the future.
Service: New System Installation
Pat Persaud
Great service!
Tracy C
Located in Lancaster
Service: New System Installation
William Lantz
J Willy
Sent a service request on their website at 8 o’clock at night and had a tentative appointment by 630 the next morning! Checked both systems and did what needed to be done. No attempt to upsell or do any additional unnecessary service. This will be our go to HVAC service company.
Jackie J
Pure Comfort Heating & Cooling Located in Lancaster, Ohio, is the best HVAC company we have ever hired. Mike came and assessed our system right away. Mike is not only very knowledgeable, but also is caring and honest. This is a very rare combination these days. Mike tried to figure out a way to repair our 27 1/2 year old system, however it would have cost us quite a bit of money because of what was wrong with it. It was time to replace our furnace and air conditioner. We did get 5 quotes from different HVAC companies. Pure Comfort Heating & Cooling came out on top for everything. The install was done on time, quickly, and in a professional manner. Pure Comfort Heating & Cooling will be our HVAC company from now on, and we highly recommend this company and Mike. We completely trust Mike and his crew. Our system is working great. Thank you, Mike!
Steve P
Located in Circleville
Very professional . Will use them for now on for my heating and cooling needs .
Service: New System Installation
Tracey R
Located in Lancaster
Service: Preventive Maintenance
Sue Stecklein
James Montgomery
Greg W
Located in Pleasantville
Service: System Repair
Ochieng O
Located in Pleasantville
Mike of Pure Comfort: Heating & Cooling came over to repair our furnace at 27 Alberry Dr.. He is immensely competent, professional, and efficient. Beyond that, he is kind and warm. We really appreciate Mike and would like him to know that he's always welcome to join us for a meal or coffee if he's in the area. We also deeply appreciate Pure Comfort as a company. The way you responded to our call in the weekend really saved us. Thank you.
Service: System Repair
Jalen Smith
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